Privacy Policy for Bratus Hotel, Aqaba, Jordan

Last Updated: 16-11-2023

At the Bratus Hotel , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. Please take the time to read this policy to understand your rights and our responsibilities regarding your data.

1. Information We Collect:

We may collect the following types of personal information from our guests:

Contact Information: Names, email addresses, phone numbers, and postal addresses.
Identification Information: Passport or government-issued identification information.
Reservation Information: Details related to your stay, including check-in and check-out dates.
Payment Information: Credit card details for payment processing.
Communications: Any communications you have with us, including emails and messages.

2. How We Use Your Information:

We use your personal information for the following purposes:

Reservation and Check-In: To process reservations, check-in, and provide the services you requested.
Billing: To process payments, including taxes and fees.
Communication: To respond to your inquiries and provide information related to your stay.
Compliance: To comply with legal and regulatory requirements.

3. Data Sharing:

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your data with trusted service providers to facilitate your stay, such as payment processors and booking platforms.
Legal Obligations: We may disclose your data to comply with legal requirements or protect our rights, privacy, safety, or property.

4. Data Security:

We employ security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet is completely secure.

5. Your Rights:

You have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to inaccurate or incomplete data.
Deletion: You can request the deletion of your data under certain circumstances.
Objection: You can object to the processing of your data.
Data Portability: You have the right to receive your data in a structured, commonly used format.