Terms and Conditions for Bratus Hotel, Aqaba
1. Reservation and Check-In:
a. Reservations are subject to availability.
b. Guests must be at least 18 years of age to check-in From 15:00 to 18:00.
c. A valid government-issued ID or passport is required at check-in.
2. Check-Out: a. Check-out time is From 06:00 to 12:00 PM local time. b. Late check-out may be available upon request and is subject to an additional fee.
3. Cancellation and Modification: a. Cancellation policies vary based on the type of reservation made. Please refer to your booking confirmation for specific details. b. Modifications to reservations are subject to availability and may incur additional charges.
4. Payment: a. We accept major credit cards and cash payments. b. Payment for the entire stay, including taxes and fees, is due upon check-in.
5. Occupancy: a. Room occupancy is limited to the number of guests specified in the reservation. Additional guests may incur extra charges. b. Children under a certain age (typically 12 years or under) stay free when using existing bedding. Please refer to your booking confirmation for details.
6. Smoking,Pets and Alcohol :
a. Bratus Hotel is a non-smoking property. Smoking is only allowed in designated smoking areas.
b. Pets are not allowed on the premises, with exceptions made for service animals in compliance with applicable laws.
C. Alcohol Policy: a. Bratus Hotel in Aqaba has a strict no-alcohol policy. The consumption, possession, or distribution of alcoholic beverages within the hotel premises is strictly prohibited.
7. Damage and Theft: a. Guests are responsible for any damage to hotel property and will be charged accordingly. b. Bratus Hotel is not responsible for the loss of personal property. Safes are available in the rooms for valuable items.
8. Noise and Conduct: a. Guests are expected to be respectful of other guests and maintain a reasonable noise level. b. Disorderly conduct may result in eviction without a refund.
9. Privacy: a. Bratus Hotelrespects your privacy. Please review our privacy policy for more information on how we collect and use your personal data.
10. Liability: a. Bratus Hotelis not responsible for accidents, injuries, or illnesses that occur on the premises.
11. Force Majeure: a. Bratus Hotel is not liable for failure to perform its obligations due to unforeseen circumstances beyond its control, including, but not limited to, natural disasters and government actions.
12. Governing Law: a. These terms and conditions are governed by the laws of the country or jurisdiction where the hotel is located.
13. Changes to Terms and Conditions: a. Bratus Hotel reserves the right to update these terms and conditions at any time.
Please consult your booking confirmation for specific details related to your reservation. If you have any questions or require clarification on any of these terms and conditions, please contact Bratus Hotel in Aqaba directly at info@bratushotel.com.